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Outsourced Customer Support

Elevate your business with exceptional customer support solutions. We provide dedicated customer support with fluent Spanish, Portuguese, and English speakers to serve your clients globally.

Customer Support

Operational support

Technical support

Account management

Sales support

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Welcome to CX247 Customer Support Services

Your trusted partner for multi-lingual customer support services. Specializing in both Spanish-to-English and English-to-Spanish communication, we are committed to delivering high-quality support that enhances your clients' experience and drives success. Let us help you build stronger connections with your customers by speaking their language.

Live chat

Add a human layer yo your customer support and deliver an experience that makes customers want to return

Email & Helpdesk

Provide 24/7 support and resolve tickets fast with exprienced agents who can match your brand voice

Voice Capable

Always on, top-tier voice support for your customers who prefer interactions in real time

Social

Fast, on brand support for your customers across all social channels. From facebook to TikTok, 24/7

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About us

At CX247, we understand the importance of clear communication. Founded on the principle that every customer deserves to be heard, we specialize in providing top-tier multi-lingual support tailored to the unique needs of the prop trading industry. Our team is dedicated to helping your business thrive by ensuring your clients receive the best possible service.

our mission

To bridge communication gaps and enhance customer satisfaction by providing reliable and efficient multi-lingual support services.

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Our Services

CX247 gives you 24/7 fully trained support agents that can assist your customers in real time.

Customer Support in Spanish and Portuguese

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Break down language barriers with our expert Spanish and Portuguese support services. Our bilingual team is trained to handle all aspects of customer service, ensuring your Spanish-speaking clients receive the assistance they need.

24/7 Support:

Available around the clock to provide timely and effective support.

Multichannel Support:

Offering phone, email, and live chat support to suit your clients’ preferences.

Customized Scripts:

Tailored to your business’s needs, ensuring consistent messaging and branding.

24-Hour Support Available

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Time zones should never be a barrier to providing excellent customer service. Our team is available 24 hours a day, 7 days a week, ensuring your clients receive the support they need, whenever they need it.

Global Coverage:

No matter where your clients are, we’re here to help.

Quick Response Times:

We pride ourselves on resolving issues promptly, maintaining high customer satisfaction.

Proactive Problem Solving:

We anticipate issues before they arise, ensuring minimal disruption for your clients.

Sales Support

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Expand your business reach with our expert Spanish and Portuguese sales support services. Our bilingual team is trained to handle all aspects of sales, ensuring your Spanish-speaking clients receive personalized assistance that drives conversions.

24/7 Support:

Available around the clock to provide timely and effective support.

Multichannel Support:

Offering phone, email, and live chat support to suit your clients’ preferences.

Customized Scripts:

Tailored to your business’s needs, ensuring consistent messaging and branding.

Operational Support

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Streamline your operations with our expert Spanish and Portuguese operational support services. Our bilingual team is equipped to handle day-to-day operational tasks, ensuring smooth and efficient workflows for your Spanish-speaking clients and teams.

24/7 Monitoring:

Continuous monitoring to ensure seamless operations and quick response to any issues that may arise.

Multichannel Communication:

Offering support via phone, email, and live chat, ensuring constant communication and issue resolution.

Customized Operational Plans:

We create tailored operational strategies to meet your business's specific needs, improving efficiency and productivity.

Part Time Agents

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Enhance your customer service flexibility with our expert Spanish and Portuguese part-time agents. Our bilingual team is available to support your operations on a part-time basis, offering professional service tailored to your needs while optimizing costs.

Flexible Hours:

Our part-time agents are available at the times that best suit your business operations, ensuring you only pay for the hours you need.

Multichannel Support:

We offer part-time assistance via phone, email, and live chat, adapting to your clients’ preferred communication methods.

Cost-Effective Solutions:

Hire part-time agents without compromising on quality, allowing you to manage costs while maintaining excellent service.

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Our Pricing

We offer flexible pricing models to fit your business needs:

Per Package:

Choose from our predefined packages based on the number of support hours and channels.

With this plan, you gain access to a dedicated group of support agents at a fixed monthly cost. It’s ideal for businesses looking for predictable expenses while ensuring consistent, high-quality customer service coverage.

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Per Agent:

Hire dedicated agents who work exclusively for your business, ensuring consistent and personalized support.

Designed for those who need more flexibility, this plan allows you to hire agents based on your specific needs—whether it’s on a casual, part-time, or full-time basis. This option is perfect for scaling your support team as your business grows.

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Why CX247?

At C247, we align seamlessly with your brand, backed by years of proven expertise. Our quick integration with major platforms ensures we deliver exceptional support tailored to your business needs.

1

Brand Alignment

Our agents become your brand ambassadors. We communicate in your language and embody your company’s values.

2

Demonstrated expertise

Rely on our established track record. With years of expertise, we consistently provide outstanding service.

3

Fast integration

We connect to all major help desks and chat platforms such as Zendesk, Intercom, Help Desk and others.

Get In Touch

Ready to elevate your customer support experience? We’d love to hear from you!

location

Paraguay - Alto Paraná
Ciudad del Este
Barrio San José
Residencial Fuji